Can I create
a First Expressions card?
As long as you have an existing card or
have been provided with a card number by First Bank & Trust
you can create your own card.ong
as you have an existing card or have been provided with a card
number by First Bank & Trust you can create your own card.
Can my Joint Owner have a different photo on their Card?
Yes. You can select which card the photo
will go on when you start the design process. You can upload
a unique photo to each card, but this is not required.
What do I need to create a First Expression Card?
You need to be a current cardholder at
First Bank & Trust, have the last 6 digits of your card
number available; last four digits of your social; and your
email address. You will also need to agree to the Terms &
Conditions on the First Expressions link for current instructions,
image specifications and computer requirements.
How do I design a First Expressions Card?
Log onto First Expressions link and click
‘Upload Image’ in the main navigation area. You
will be prompted to upload your favorite digital photo, preview
your card and click Finish.
Can I change my photo?
Yes. You can change your photo as often
as you like. The $10.00 fee will be charged for each new First
Expressions Card you order within one year.
Can I order a First Expressions card?
As long as your card number begins with
401842, you can upload your image today. If you card begins
with any different number, you will need to contact your local
branch.
When will I get my new card?
Your new card will be mailed to you and
will arrive within 1-2 weeks. You can continue using your current
First Bank & Trust Card until your First Expression Card
arrives; destroy your old card once you receive your new card.
Is this secure?
Yes. You only provide the last 6 digits
of the card number and will never be asked to disclose your
full card number, PIN or full Social Security number
What format does the digital photo need to be in?
The photo needs to be a high resolution
JPEG (.jpg or .jpeg).
What size does my digital photo need to be?
A minimum size of 100.0 KB, up to a maximum
size of 3.0 MB. The larger your photo is, the better your First
Expressions Card will turn out. Low resolution photos not of
the required size will not be accepted. Full color photographic
images produce the best results. Solid colors or large areas
of white create color variations.
Can I retouch my image?
All image retouching needs to be done
on your own before uploading the photo.
What images are not acceptable?
Please see the “What content is
acceptable” in step 1 when uploading your photo for more
information.
Where does my digital photo need to be stored?
Your digital photo needs to be stored
on your computer so you can upload it to the First Expressions
Card image selection step.
How do I convert my photo into a digital photo?
Your local photo center should be able
to convert your printed photo into a digital photo for a nominal
fee.
What if I don't have a digital photo?
We have several generic image library
photos available for to choose from – you will see them
when you reach step 1 of the First Expressions select a photo
page.
How will I know if my image is rejected?
Your local branch will contact you.
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