Electronic Statement Terms and Conditions
Electronic Statement/Notice Delivery Terms and Conditions
This agreement is made between you and The First Bank and Trust Company (First Bank) and provides your request and consent to receive statements and notices for your selected account(s) by electronic delivery.
By enrolling for electronic statement and notice delivery, you are electing to receive a notice by email that your statement or notice is available. The e-mail will contain a secure link to follow to access your statement or notice. Once enrolled, you will receive your next statement by U.S. mail AND by e-mail; after that, you will only receive your statement(s) by e-mail. Notices will be by e-mail and begin within three working days of this agreement. You may access your electronic statement or notice for 60 days after the date on the email notification. Your statement will also be available through your Online Banking account for this same 60-day period. Statements/notices can be printed or saved to a file on your computer for easy storage. You must have the ability to view, print, and retain documents in PDF format to sign up for electronic statement/notice delivery. Text only versions of you statements for the last twelve months will still be available through your Online Banking account and images of your checks are available on line for 180 days.
By consenting to receive your statements/notices for your deposit account electronically, you agree that First Bank may also deliver the following regulatory disclosures/notices electronically: Error Resolution Statement for Electronic Transfers, Annual Privacy Statement, and any other notices pertaining to your account required by banking regulation.
Although you are opting out from receiving paper statements or notices by U.S. mail, you have the option at any time to request a paper statement or notice. You may request a paper version of any statement or notice that you receive electronically by calling 276-623-2323, extension 240, or by contacting any First Bank office. You will not be charged a fee or service charge for requesting a paper statement or notice that you receive electronically. You may withdraw your consent to receive statements/notices electronically by logging on to online banking at www.FirstBank.com, clicking on eDelivery on the tool bar, then “Documents and Settings”, and deselecting any accounts for which you no longer wish to receive electronic statements/notices. You may also withdraw your consent to receive statements/notices electronically by calling 276-623-2323, extension 240.
You must be a First Bank Online Banking customer to enroll for electronic statement/notice delivery and have at least one First Bank account. The minimum hardware requirements to access electronic statements/notices are: for IBM or compatible PC, Intel Pentium or higher processor; Microsoft Windows 98 Second Edition, Windows Millennium Edition, Windows NT 4.0 with Service Pack 6, Windows 2000 with Service Pack 2, Windows XP Professional or Home Edition, or Windows XP Tablet PC Edition; 32MB of RAM (64MB recommended); or for Macintosh, PowerPC G3 processor or higher; Mac OS X v.10.2.2–10.3; 32MB of RAM with virtual memory on (64MB recommended); and HFS formatted hard drive. We also recommend that you use the latest browser version available that supports 128 bit SSL Encryption. Adobe Acrobat Reader® version 6.0 or higher is required to open and view your statements or notices*. To download the latest version of Adobe Acrobat Reader®, click here.
*Acrobat and Reader are registered trademarks of Adobe Systems Incorporated in the United States and in other countries. This product is not endorsed or sponsored by Adobe Systems Incorporated, publisher of Acrobat Reader.
It is your responsibility to keep your email address updated on First Bank Online. To update your email address, log onto online banking at www.FirstBank.com and click the “Options” tab. You have the option to have your statements/notices emailed up to three additional recipients. It is your responsibility to maintain the ID, Password, and email addresses for these additional recipients.
First Bank reserves the right to amend these terms and conditions from time to time. If the terms or conditions are amended, you will be provided with a notice of the amended terms and conditions. You agree to waive and release any claims against First Bank arising out of or that may in any way be related to the use of First Bank electronic statement/notice delivery, except for those claims resulting solely from the negligent acts or omissions of the Bank. You agree that you are solely responsible for any loss due to use of electronic statement/notice delivery by you, any authorized user, or any unauthorized user or recipient who gains access to your electronic statements or notices through your computer or information obtained directly or indirectly from you. If for any reason the Bank is unable to deliver any statement or notice to you electronically, a paper notice will be mailed to the address of record.
