Attention Business Remote Capture Customers:
A time sensitive check scanner update will be released on April 16th. In order to avoid interruption to your check scanning process, you will need to complete this update by April 25th.
Once the upgrade release is live on April 16th, you will be presented with an on-screen prompt to initiate the upgrade as seen below.
Please install the update by selecting “Upgrade Now” as seen in the reference image above. You will have nine days to complete the upgrade. After April 25th, you will not be able to scan checks until you complete the upgrade.
If you have questions or need further assistance, please reach out to your local branch.