At First Bank and Trust Company, customer support is our top priority. That’s why we have extended our telephone support hours to serve you beyond traditional bank operating hours.
Our Toll-Free customer support number is (866) 428-5998. Extended support hours begin on weekdays from 7 am until 11 pm; on weekends, 9am – 5pm, and on Federal Holidays, 9 am – 5 pm, except for Thanksgiving and Christmas.
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We are able to support the following requests by phone during extended hours:
- General account inquiries
- Reset Online and Mobile Banking credentials
- Other general assistance with Online and Mobile Banking
- ATM/Debit Card Assistance
- Loan Assistance
Learn More