ClickSWITCH - Online Account Switch Tool

We know switching your accounts from one financial institution to another is time consuming and maybe even a little intimidating. Not at First Bank & Trust Company. We have made it easy for you with ClickSWITCH, our online switch tool that safely and securely does the work for you.

You can easily move recurring payments and direct deposits to your First Bank & Trust Company account by allowing ClickSWITCH to do the work for you.

Visit a branch and a Customer Service Representative will assist you with the following steps: 

  • Open a First Bank & Trust Company account.
  • Work with a Customer Service Representative to gather information and start the switch process.
  • You will be provided with a SwitchTRACK code in order to access ClickSWITCH from home.
  • Log into the ClickSWITCH Portal to update any necessary missing information.

If you already have an account with First Bank & Trust Company, and would like to switch your recurring payments and direct deposits to First Bank & Trust Company, please contact a Customer Service Representative for assistance.

Note: Our ClickSWITCH service has the capability to mail an account closure request to your previous financial institution. The process may take up to 30 days for all switches to be completed.

It typically takes anywhere from 2 weeks to 30 days. However, it may take up to 60 days for some switches to be completed. The amount of time varies and this is part of the process that ClickSWITCH cannot control.

It typically takes longer for direct deposits to be moved over to the new financial institution due to pay period cycles.
No. ClickSWITCH is set up to help you switch your automatic payments and direct deposits. If you choose to designate beneficiaries for any new accounts, you will need to do this at a First Bank & Trust Company branch office.
The code is valid for 90 days. If you do not use the service within 90 days, a new code would need to be generated.
The cutoff time is 4:00 pm (EST) Monday through Friday. Any switches submitted after 4:00 pm (EST) Monday through Friday will be completed the following business day. Once the biller or depositor receives the information, the time frame depends on their process. It can take up to 60 days.
If you have forgotten your ClickSWITCH password, you need to use the "Forgot My Password" link located on the sign in page of the ClickSWITCH portal. You will receive an email from noreply@clickswitch.com containing the link to reset your ClickSWITCH password.
You will be asked for additional information to complete the switch. You should add as much information as you can and submit it to ClickSWITCH. ClickSWITCH will do the research and get the change started. Alternatively, you can print the form and take it to your employer.
Some companies will provide this information, however some do not. ClickSWITCH does provide companies with the option to keep you updated on the progress.

If you lose or misplace your SwitchTRACK code, contact a First Bank & Trust Company Customer Service Representative to generate a new code.

You will be notified via email. If this happens, please contact a First Bank & Trust Company Customer Service Representative.

This allows time for recurring payments and/or direct deposits to be processed and for switches to be completed.
Some companies will provide this information, however some do not. ClickSWITCH does provide companies with the option to keep you updated on the progress.
For more information, contact info@firstbank.com or call 276-623-2323 (ext. 506)