Our friendly and helpful associates are happy to help with all your banking needs.
Lost or Stolen Cards
First Bank & Trust Company Check Card - 800-528-2273
First Bank & Trust Company Credit Card - 800-854-7642
First Bank & Trust Company's Free Telephone Banking System
Southwest Virginia Region - 423-793-8136
Northeast Tennessee Region - 423-282-1130
Shenandoah Valley Region - 540-885-8000
First Trust & Wealth Management Support
Bristol - 276-466-9222
Johnson City - 423-282-9032
Staunton - 540-213-8001
New River Valley Trust Region - 540-260-9060
Shenandoah Valley Trust Region - 540-213-8001
Southwest Virginia/Northeast Tennessee Trust Region - 276-466-9222
Merchant Card Services
Terminal Support (24/7 - 365 days a year) - 800-782-1266
Please have your Merchant Identification Number available when you call.
Contact your nearest office or call 540-437-0604.
Toll Free: 855-822-9464 (8am- 5pm CT, Monday - Friday)