Customer Support


Our friendly and helpful associates are happy to help with all your banking needs.


Lost or Stolen Cards

First Bank & Trust Company Check Card - 800-528-2273

First Bank & Trust Company Credit Card - 800-854-7642

 

Routing Number


 

First Bank & Trust Company's Free Telephone Banking System

We recently enhanced our telephone banking system. You can still enjoy all the current features plus new capabilities, including improved speech recognition and greater access to accounts and information - including loans.  Please call the new toll free number at 833 FIRST 11, or 833-347-7811 in order to access your accounts through telephone banking.
 
 

Mortgage Support 

Southwest Virginia Region - 276-644-9900 

Northeast Tennessee Region - 423-282-1130

Shenandoah Valley Region - 540-885-8000


First Trust & Wealth Management Support 

Brokerage 

Bristol - 276-466-9222

Johnson City - 423-282-9032

Staunton - 540-213-8001 

Trust

New River Valley Trust Region - 540-260-9060

Shenandoah Valley Trust Region - 540-213-8001 

Southwest Virginia/Northeast Tennessee Trust Region - 276-466-9222 


Merchant Card Services 

Terminal Support (24/7 - 365 days a year) - 800-782-1266

Please have your Merchant Identification Number available when you call. 


Ag Credit 

Branch Location nearest you or call 540-437-0604 


BaZing- FirstPerks Customer Service:

Toll Free: 855-822-9464 (8am- 5pm CT, Monday - Friday)


Contact A Branch location
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