Better Business Banking

Business Online Banking Resource Center

Designed for businesses of all sizes, Business Online Banking empowers your business with intuitive digital banking tools that simplify administration, strengthen security, deliver meaningful insights, and keep you connected through personalized alerts, secure communication, and responsive local support.

Browse our FAQs, downloadable how-to guides, video tutorials and other resources to help you get the most from your Business Online Banking experience.

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Video Tutorials & Downloadable Guides

How Do I Enroll in Business Online Banking?
Helpdesk

Reach our Merchant Helpdesk at (866) 700-5115

Chat With Us

Chat with our support team through digital banking.

Helpdesk

Reach our Merchant Helpdesk at (866) 700-5115

Chat With Us

Chat with our support team through digital banking.

How Do I Enroll in Business Online Banking?
Call Us

Reach our Customer Support Team at (866) 428-5998

Chat With Us

Chat with our support team through digital banking.

Visit Us

Visit one of our locations in VA, TN, or NC.

Call Us

Reach our Customer Support Team at (866) 428-5998

Chat With Us

Chat with our support team through digital banking.

Visit Us

Visit one of our locations in VA, TN, or NC.

Business Online Banking with First Bank and Trust Company is a secure digital banking platform designed for business customers to manage accounts, payments, cash flow, and more, all online. Here are some frequently asked questions.

With First Bank and Trust Business Online Banking, you can:

  • View account balances and transaction history

  • Transfer funds between accounts

  • Pay bills and vendors

  • Initiate ACH payments

  • Send domestic wire transfers

  • Access eStatements

  • Set up account alerts and notifications

  • Manage user permissions and approvals

Yes. Business Online Banking includes advanced security features such as:

  • Multi-factor authentication

  • Secure login protection

  • Positive Pay fraud prevention

  • User access controls

  • Real-time transaction alerts

Yes. Administrators can create multiple users and customize permissions based on employee roles and responsibilities.

Yes. Authorized users can review and approve ACH transactions and domestic wire transfers directly within the platform.

Yes. Businesses can originate ACH payments, process payroll, pay vendors, and upload ACH batches through the platform.

Yes. eStatements are available online and can be accessed anytime through your Business Online Banking dashboard.

Yes. Business Online Banking is compatible with popular financial management tools including QuickBooks™ and Quicken®.

Yes. You can customize alerts for account activity, balances, transactions, security events, and payment activity.

Positive Pay is a fraud prevention service that helps protect your business against unauthorized or altered checks by matching issued checks against presented items.

Yes. Business Online Banking offers mobile banking capabilities, allowing users to securely manage accounts, approve transactions, and monitor activity from compatible mobile devices.

Business Online Banking is designed for businesses of all sizes, including small businesses, nonprofits, commercial organizations, and growing companies that need secure digital banking and cash management tools.

Yes. The platform includes secure authenticated messaging, allowing safe communication with bank representatives without relying on standard email.

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