Better Business Banking

Business Online Banking Resource Center

Designed for businesses of all sizes, Business Online Banking empowers your business with intuitive digital banking tools that simplify administration, strengthen security, deliver meaningful insights, and keep you connected through personalized alerts, secure communication, and responsive local support.

Browse our FAQs, downloadable how-to guides, video tutorials and other resources to help you get the most from your Business Online Banking experience.

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Video Tutorials & Downloadable Guides

Video Tutorials 

Enhanced Business Online Banking Features

  • User Management Capabilities: Hold, send password reset link, or delete a user

  • Customizable Alerts: Stay updated with customizable alerts tailored to your needs. Get real-time notifications on what matters most to your business operations.

  • Secure Chat Capabilities: Communicate with confidence! Our secure chat feature allows you to converse with bank representatives or discuss transactions safely among your team.

  • Account Security: Peace of mind comes standard with our advanced security measures. Experience enhanced authentication processes that help protect your business from unauthorized access.

  • Customer Support Commitment: Our dedicated support number ensures that calls from business customers are answered by our local employees duirng business hours.

Need Additional Support?
Call Us

Reach our Business Support Team at (866) 700-5115

Chat With Us

Chat with our support team through digital banking.

Call Us

Reach our Business Support Team at (866) 700-5115

Chat With Us

Chat with our support team through digital banking.

Learn More

Business Resource Center

Business FAQs
How-To-Guides
Video Resources
Business FAQs
How-To-Guides
Video Resources

Business Online Banking with First Bank and Trust Company is a secure digital banking platform designed for business customers to manage accounts, payments, cash flow, and more, all online. Here are some frequently asked questions.

With First Bank and Trust Business Online Banking, you can:

  • View account balances and transaction history

  • Transfer funds between accounts

  • Pay bills and vendors

  • Initiate ACH payments

  • Send domestic wire transfers

  • Access eStatements

  • Set up account alerts and notifications

  • Manage user permissions and approvals

Yes. Business Online Banking includes advanced security features such as:

  • Multi-factor authentication

  • Secure login protection

  • Positive Pay fraud prevention

  • User access controls

  • Real-time transaction alerts

Yes. Administrators can create multiple users and customize permissions based on employee roles and responsibilities.

Yes. Authorized users can review and approve ACH transactions and domestic wire transfers directly within the platform.

Yes. Businesses can originate ACH payments, process payroll, pay vendors, and upload ACH batches through the platform.

Yes. eStatements are available online and can be accessed anytime through your Business Online Banking dashboard.

Yes. Business Online Banking is compatible with popular financial management tools including QuickBooks™ and Quicken®.

Yes. You can customize alerts for account activity, balances, transactions, security events, and payment activity.

Positive Pay is a fraud prevention service that helps protect your business against unauthorized or altered checks by matching issued checks against presented items.

Yes. Business Online Banking offers mobile banking capabilities, allowing users to securely manage accounts, approve transactions, and monitor activity from compatible mobile devices.

Business Online Banking is designed for businesses of all sizes, including small businesses, nonprofits, commercial organizations, and growing companies that need secure digital banking and cash management tools.

Yes. The platform includes secure authenticated messaging, allowing safe communication with bank representatives without relying on standard email.

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