Our friendly and helpful associates are happy to help with all your banking needs.
We are also available to assist you through chat within Digital Banking. Our chat support hours are Monday - Friday, 8:30 am - 5 pm ET.
Visa Check Card Support:
Card Activation and PIN Management Number:
After Hours Lost/Stolen Visa Check Card Number:
First Bank & Trust Company Visa Check Card - 888-297-3416
First Bank & Trust Company Credit Card - 800-854-7642
First Bank & Trust Company's Free Telephone Banking System
Southwest Virginia Region - 866-322-2462
Northeast Tennessee Region - 423-282-1130
Shenandoah Valley Region - 540-885-8000
First Trust & Wealth Management Support
Bristol - 276-466-9222
Johnson City - 423-282-9032
Staunton - 540-213-8001
New River Valley Trust Region - 540-260-9060
Shenandoah Valley Trust Region - 540-213-8001
Southwest Virginia/Northeast Tennessee Trust Region - 276-466-9222
Merchant Card Services
Terminal Support (24/7 - 365 days a year) - 800-782-1266
Please have your Merchant Identification Number available when you call.
Contact your nearest office or call 540-437-0604.
Toll Free: 855-822-9464 (8am- 5pm CT, Monday - Friday)